TERMS AND CONDITIONS

• Parties must be booked at least two weeks (14 days) in advance.
• Please ensure that the party area is cleared and ready for set-up when we arrive
• A 50% non-refundable deposit is required to confirm your booking.
• Your booking is only confirmed on receipt of your written acceptance of quote via e-mail or fax, together with your proof of deposit payment.
• Should your party be booked during the same week of the party, full payment is required, either EFT or Cash deposit when making your booking. No cheques will be accepted
• No cheque deposits accepted, as the 14 day clearing period prevents purchasing of stock.
• The balance due must reflect in the account 2 days prior to your party.
• Final Numbers for guests should be confirmed 14 days prior to your party.
• Collection time for party goods will be discussed on delivery, all tables, chairs and party accessories must be stacked and ready at point of collection.
• It will be the responsibility of the client to ensure that goods are well kept until collection.
• Please take care when using candles and sparklers as these may damage the table cloths and covers .
• Any goods damaged will be billed at full replacement value and is payable immediately.
• Please advise should you wish to do any crafts as paint etc may damage the material
• Themes and accessories may deviate from the photographs reflected in the albums and on the website.
• Prices are only valid for 14 days from date of quotation.
• All themes and accessories are subject to availability.